HealthCare - Transportation

Job  Description 

Assist members by arranging Non-Emergency Medical Transportation (NEMT) for their medical and dental appointments. 

Duties

•  Handle inbound calls to schedule Non-Emergency Medical Transportation (NEMT) for members. 
• Address and resolve NEMT-related issues, including rescheduling rides, finding alternative transportation providers, and verifying member benefit eligibility. 
• Use the function keys in the client's specialized scheduling and contract management system to switch between different call types. 
• Work with various internal departments to efficiently resolve transportation and eligibility concerns. 

Requirements

• Must successfully pass a background check and drug screening.
• Must be available to work 15-20 hours per week (which includes 4 hours to be serviced on Monday)
• Must have a computer that meets or exceeds client specifications (laptop or desktop).
• Must possess a USB headset with a microphone (necessary for certification and call handling).
• Must have a hard-wired broadband internet connection (DSL, cable, or fiber optic).
• Must have phone service

Salary

$13.50/Hr

 If you're interested in this position, please apply below. This opportunity operates under a 1099 contract, with no taxes deducted. Scholar Shift Solutions deducts a 10% service fee per invoice for services rendered, along with a nominal $19.75 fee for utilizing our partner platform, ARISE.